1. Fees and Charges

Our fundraising platform is proudly powered by Charity Hive to provide a safe and simple way to give online.

Charity Hive are heavily focused on transparency for its users. This includes being clear about the rights of donors, fundraisers and charities as well as communicating how we operate a subscription and setup fee free fundraising platform. Charity Hive is a trading name of Hively Limited, incorporated in England and Wales, and our registered number is 11891477.

Charity Hive are proud members of the Fundraising Regulator, who provide guidance on setting up fundraising pages. To read these, please click here.

2. Hypothetical Donation

The following hypothetical donation illustrates how much is received by Norfolk & Norwich Hospitals Charity after the platform and payment processing fees. This applies to all payments made via our platform:

Donation amount: £10
Charity Hive transaction fee: £0.20
Card provider fee (e.g. Stripe): £0.12 + 20p
Gift Aid amount: £2.50 (claimed back by Norfolk & Norwich Hospitals Charity on eligible donations)
Total received by Norfolk & Norwich Hospitals Charity: £11.98 (including Gift Aid)

3. Costs to Norfolk & Norwich Hospitals Charity or Fundraisers

Set up costs: £0 (FREE)
Cost per month: £0 (FREE)